Monday, November 18, 2024
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Frequently Asked Questions (FAQ)

Here are the answers to the most relevant issues and most common problems. If you don't find an answer to a problem, please contact our support for further information.




Are there any restrictions with alphanumeric originators? [Q1042]

ASPSMS does provide an alphanumeric originator function (for example a company name as originator) since 2001 and was one of the first SMS providers that has implemented this functionality. ASPSMS continues to provide this function generally, but unfortunately some of the operators have begun to block that feature in their GSM networks. Unfortunately ASPSMS cannot do anything about this restriction, because it is implemented directly by the specific destination mobile operator.

ASPSMS is informing in its network list about the GSM networks with restriction for alphanumeric originators.

ASPSMS has implemented an easy way which is automatically taken into use for those GSM networks which don’t allow anymore an alphanumeric originator to go through.

If a client sends a SMS with an alphanumeric originator to a specific GSM network which is blocking alphanumeric originators, ASPSMS automatically converts that alphanumeric originator to a system generated numeric originator. That allows the SMS to go through. If a numeric originator is used, it will be forwarded without change to the specific destination network.

For these networks with an alphanumeric originator restriction, ASPSMS recommends all the clients to use own numeric originator or purchase a global two-Way number from ASPSMS, which can be used as a numeric originator. However, because of this automatic conversion (alphanumeric originator->numeric originator) by ASPSMS, client doesn’t necessarily have to do any changes.




Available SMS tools and interfaces for ASPSMS




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Austria

Supported operators in your country:

A1 Telekom Austria
Hutchison Drei Austria
T-Mobile Austria